Your Information. Your Rights. Our Responsibilities.
This Notice of Privacy Practices (the "Notice") describes the privacy practices of OneRx, LLC ("OneRx") and how OneRx may use and disclose your protected health information to carry out treatment, process and identify your pharmacy related benefits, payment or other health care operations and other purposes that are permitted or require by applicable law. Please review it carefully.
OneRx wants you to know that nothing is more central to our operations than maintaining the privacy of your protected health information ("PHI"). PHI is information about you that we obtain to provide our services to you and that can be used to identify you. It includes your name and other basic contact information as well as information about your health, insurance, medical conditions and prescriptions. We take our responsibility to protect this information very seriously.
We are required by law to protect the privacy of your PHI and to provide you with this Notice explaining our legal duties and privacy practices regarding your PHI. This Notice also describes your rights and the obligations we have regarding the use and disclosure of your PHI. Under federal and applicable state law, we are required to follow the terms of the Notice currently in effect. We are required to follow state privacy laws when they are stricter (or more protective of your PHI) than the federal law.
You have the right to:
You have some choices in the way that we use and share PHI as we:
Our Uses and Disclosures
We may use and share your PHI as we:
When it comes to your PHI, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your medical record
Ask us to correct your medical record
Request confidential communications
Ask us to limit what we use or share
Get a list of those with whom we've shared information
Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
Choose someone to act for you
File a complaint if you feel your rights are violated
For certain PHI, you can tell us your choices about what we share. If you have a clear preference for how we share your PHI in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases we never share your information unless you give us written permission:
Other Uses and Disclosures. We will obtain your written authorization before using or disclosing your PHI for purposes other than those described in this Notice or otherwise permitted by law. You may revoke an authorization in writing at any time. Upon receipt of the written revocation, we will stop using or disclosing your PHI, except to the extent that we have already taken action in reliance on the authorization.
In the case of fundraising:
How do we typically use or share your PHI?
We typically use or share your PHI in the following ways.
We can use your PHI and share it with other professionals who are treating you.
Example: A doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization
We can use and share your health information to run our practice, improve your care, and contact you when necessary.
Example: We use health information about you to manage your treatment and services.
Bill for your services
We can use and share your PHI to bill and get payment from health plans or other entities.
Example: We give information about you to your health insurance plan so it will pay for your services.
We can share your PHI with our business associates.
Example: We use contractors, known as business associates, to provide certain services for us. These contractors are required by HIPAA and by their agreements with us to protect your PHI in the same way we do.
How else can we use or share your PHI?
We are allowed or required to share your PHI in other ways - usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your PHI for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.
Help with public health and safety issues
We can share PHI about you for certain situations such as:
We can use or share your information for health research.
Comply with the law
We will share PHI about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we're complying with federal privacy law.
Address workers' compensation, law enforcement, and other government requests
We can use or share PHI about you:
Respond to organ and tissue donation requests
We can share PHI about you in response to a court or administrative order, or in response to a subpoena.
For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.
Changes to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site.
Other Instructions for Notice